During Your Stay
Macquarie University Hospital aims to provide you with the highest quality of care in a safe and welcoming environment. Our wards are comfortable and our clean new facilities incorporate the latest technological and medical developments to assist in your prompt recovery.
Macquarie University Hospital has four wards, each with 27 rooms. Most are single rooms, apart from four double rooms on each ward.
Entertainment and Communications
All rooms for overnight patients have a system known as a ‘cockpit’ . This simple-to-use computer has a number of features including:
- Patient entertainment, including television and Foxtel
- Internet access
- Telephone (free local calls)
- Call button for your nurse
- Meal ordering
- Medical records – your health care team can see and update your medical record on the cockpit.
If you are staying overnight, the admissions staff will collect a small compulsory entertainment fee ($30) upon admission. This charge is in relation to the advanced entertainment system and also entitles you to access our high speed WiFi network for the duration of your stay. Please note that this fee does not apply to patients in the day surgery unit.
Our team of expert chefs prepare five-star-rated healthy meals every day, under the guidance of a dietitian and our executive chef. If you are staying overnight, you can order all your meals using the cockpit in your room, which will show you the menu for the day, including photos, and meal options for people with special dietary requirements.
Dry Cleaning and Laundry Service
We are delighted to provide you with a dry cleaning and laundry service during your stay with us. This service is provided Monday to Saturday. We offer both a regular and express option. There are forms in your room which you need to complete. Costs for both options are listed on the form.
Sitting Rooms and Other Facilities
There are a number of comfortable lounge areas around the hospital that patients and visitors can utilise. If you want a change of scene from your room, the lounge area on level 3 opens onto a large outdoor courtyard.
There is a café and a pharmacy on the ground floor. Newspapers, magazines, flowers and gifts can be purchased from these outlets. An automatic teller machine is located at the entrance to the pharmacy and café on the ground floor.
Macquarie University Hospital is committed to good health and as a result the Hospital and Clinic are smoke free environments. Smoking is not permitted within the hospital or clinic grounds. Please speak to your doctor if you feel you will experience difficulties if you are not able to smoke whilst on campus.